Matt really impressed me with his sensitivity during one of the most difficult days of my life. He really went above and beyond anything that I had expected. He answered all of our questions and some that we didn't think to ask. I never felt any pressure on our decisions, I have heard horror storys over the yrs of directors trying to up sell and take advantage of people during this difficult time. We were dealing with two deaths and unexpected expenses, he told us not to worry or think about money right now. I can't say enough good things about how well Matt and the entire staff treated our family. Thank you
Loudon funeral home and their new owners Matt and Shannon are just as wonderful as the previous owner Malcolm. They go above and beyond for the grieving family. They have become my friends and family. Thank you Matt and Shannon and Loudon Funeral home and Malcolm for loving and caring about the Family of Ruth I. Shubert. We love you guys
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